proforce.ca Privacy Policy

This privacy policy has been compiled to better serve those who are
concerned with how their ‘Personally identifiable information’ (PII) is
being used online. PII, as used in US privacy law and information security,
is information that can be used on its own or with other information to
identify, contact, or locate a single person, or to identify an individual
in context. Please read our privacy policy carefully to get a clear
understanding of how we collect, use, protect or otherwise handle your
Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our
blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked
to enter your name, email address, phone number or other details to help
you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to
a newsletter, respond to a survey, fill out a form or enter information on
our site.

How do we use your information?

We may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing
communication, surf the website, or use certain other site features in the
following ways:

  • To personalize user’s experience and to allow us to deliver the
    type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer
    service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products
    and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access rights to
such systems, and are required to keep the information confidential. In
addition, all sensitive/credit information you supply is encrypted via
Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or
accesses their information to maintain the safety of your personal
information.

All transactions are processed through a gateway provider and are not
stored or processed on our servers.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being
sent, or you can choose to turn off all cookies. You do this through your
browser (like Internet Explorer) settings. Each browser is a little
different, so look at your browser’s Help menu to learn the correct way to
modify your cookies.

If you disable cookies off, some features will be disabled that make your
site experience more efficient and some of our services will not function
properly.

However, you can still place orders .

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising
Principles. They are put in place to provide a positive experience for
users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site.
Google’s use of the DART cookie enables it to serve ads to our users based
on previous visits to our site and other sites on the Internet. Users may
opt-out of the use of the DART cookie by visiting the Google Ad and Content
Network privacy policy.

We have implemented the following:

  • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies
(such as the Google Analytics cookies) and third-party cookies (such as the
DoubleClick cookie) or other third-party identifiers together to compile
data regarding user interactions with ad impressions and other ad service
functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google
Ad Settings page. Alternatively, you can opt out by visiting the Network
Advertising initiative opt out page or permanently using the Google
Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites
and online services to post a privacy policy. The law’s reach stretches
well beyond California to require a person or company in the United States
(and conceivably the world) that operates websites collecting personally
identifiable information from California consumers to post a conspicuous
privacy policy on its website stating exactly the information being
collected and those individuals with whom it is being shared, and to comply
with this policy. – See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home
page or as a minimum on the first significant page after entering our
website.
Our Privacy Policy link includes the word ‘Privacy’ and can be easily be
found on the page specified above.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By calling us

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use
advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under
13, the Children’s Online Privacy Protection Act (COPPA) puts parents in
control. The Federal Trade Commission, the nation’s consumer protection
agency, enforces the COPPA Rule, which spells out what operators of
websites and online services must do to protect children’s privacy and
safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law
in the United States and the concepts they include have played a
significant role in the development of data protection laws around the
globe. Understanding the Fair Information Practice Principles and how they
should be implemented is critical to comply with the various privacy laws
that protect personal information.

In order to be in line with Fair Information Practices we will take the
following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We also agree to the Individual Redress Principle, which requires that
individuals have a right to pursue legally enforceable rights against data
collectors and processors who fail to adhere to the law. This principle
requires not only that individuals have enforceable rights against data
users, but also that individuals have recourse to courts or government
agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email,
establishes requirements for commercial messages, gives recipients the
right to have emails stopped from being sent to them, and spells out tough
penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or
    questions.
  • Market to our mailing list or continue to send emails to our
    clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if
    one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of
    each email.

If at any time you would like to unsubscribe from receiving future emails,
you can email us at

  • Follow the instructions at the bottom of each email.
    and we will promptly remove you from *ALL* correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us
using the information below.

proforce.ca
300 St-Sacrement, #208
Montreal, QC H2Y 1X4
Canada
marketing@proforce.ca

Last Edited on 2016-03-07