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Job Title:

Call Center Manager  

Job ID Reference:

4804  

Status:

Closed  

Salary:

$60,000  

Position Type:

Permanent  

City:

Montreal  

Category:

Corporate

Description:

 

Industry Sector: Insurance
 
Are you a skilled Call Center Manager looking for a new challenge? Do you have experience working in the Insurance or Service industry? If so, we have the opportunity you have been looking for.

The clients we work with are industry leaders and here are just a few features that this employer has to offer the right candidate.

Company Features:
1. Dynamic and rapidly growing company
2. No weekends, and regular hour work week
3. Benefits after three months

Main Duties:
1. Oversee Montreal Member service team
2. In charge of training, coaching, evaluations, discipline of the service team
3. Providing excellent customer service to all members, implementing new tools and ideas to improve call center efficiency.

Criteria:
1. 3 to 5 years experience leading a small corporate call center with a hands-on approach
2. Ability to implement and bring fresh ideas to improve customer satisfaction
3. Fluently bilingual English and French.
 
Sounds interesting? Apply today!!!

At Proforce one of our core values is: “Extraordinary commitment to helping people”. One of the ways we achieve this is by being honest in all our communications. This is why we have created the 72 hour rule.
 
No matter how much we would love to, we can’t reply to each inquiry. So, if you don’t hear from us within 72hrs please assume that you are not a match. We encourage you to try and find a match by applying to our other positions.